I was introduced to SFTS by my friend Jane about two years ago and have been a regular member of mighty Monday night shift ever since.
Considering the shelter is essentially a big shed in the middle of an industrial estate in central London it is pretty miraculous how homely and relaxed it always feels. By about 6.30pm most of the guests have arrived and not long after we are all doing what many families around the country do every evening at home; sitting down to dinner, chatting, laughing and arguing about what to watch on the TV.
It is the ability of the shelter to create such an atmosphere that makes it so special and successful. The recognition that our guests need practical help, but also, a place to relax, feel safe where they can receive a little extra care and support seems to make all the difference.