Our referrals are not restricted to any particular boroughs, locations or organisations. However, we do not accept self referrals or referrals by members of the public on behalf of friends, family etc.
Before making referrals it is important to explain how we work to the client. We are an emergency night shelter, we are able to offer only very basic facilities. We have two male dorms each with 12 beds and one female dorm with 18 beds (pictured above). All of our beds are bunk beds meaning that your client may be placed in a top bunk. Please could you make it clear in the referral if this is not possible.
We open up every day at 6pm and ask all of our guests to be in the shelter by 7.30pm each day, unless they have prior arrangements such as work, meetings etc.
We close every morning at 8am, at which point all guests must leave the shelter. During the daytime the shelter is closed.
Please could you make it clear that we are closed during the daytime and that we do not have private rooms. All of our rooms have a large amount of people in unfortunately so guests must be prepared for that.
To make a referral please complete and return our referral form to firstname.lastname@example.org. We are only able to accept clients that are low risk.
Download our referral form here: Referral Form September 2020
Please note: due to the volume of referrals that we receive we do not respond to all referrals. We will respond if we are able to offer your client a bed space.
If you are homeless or know someone who is homeless you can contact the Council or use this link Streetlink to find help.